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FAQ

How do I rate a place?

AXS Map takes you through an intuitive rating process, but consider the following criteria when rating a place:

Entrance – does the entrance have steps, a ramp, reserved parking, a second entrance, or a wide entrance?
Interior – does the interior have room to move, a ramp, an accessible elevator, or an accessible table height?
Restroom – does the restroom door swing out, have large stalls, supports around the toilet, or lowered sinks?
Other – is the place well-lit, have a high noise level, or allow service dogs?

Can I add a place that's not on AXS Map?

No - AXS Map pulls from the Google Places database to populate its maps. Google Places is working to catalogue businesses around the world. If a place is missing, we recommend submitting an inquiry to Google.

In my neighborhood or city, there are a lot of places that haven't been reviewed. What should I do?

We need communities to band together to map their neighborhoods. At AXS Map we’ve started a special tool to help you and your community do this. It's called the 'Mapathons' tool, & you should check it out!

Can I review places where I don't live?

Absolutely. If you have been to a place and have a good memory of it (perhaps it's a place you frequent) feel free to give a review!

Do I have to register in order to use AXS Map?

No, you do not need to join in order to use AXS Map. Without joining, you will still be able to see all the reviews on AXS Map, and you will have full access to everything on our maps. But if you would like to give reviews we will need you to join first. Joining is free and easy, & all information you provide to AXS Map will remain anonymous.

How do I find a place I want to review on the AXS Map database?

There are several ways to find a place on AXS Map.

On the main page for AXS Map you will see two search boxes. If you are looking for 'Joe's Coffee' in Biloxi, Louisiana, then you would type in 'Joe's Coffee' in the left search bar and 'Biloxi, Louisiana' in the search bar on the right.

Another approach is to search 'Everything' in the left searchbar and then on the right input an address at or nearby your location.

If you've tried these Search approaches and can't find the place you'd like to review, it may be that the Google Places database has not indexed that business.

What's the process for a Mapathon™?

Have you watched our Mapathon animation? If not, then see it here.

Mapathon Toolkit

Paper review forms: These forms allow your participants to enter reviews on paper. This is a good thing to have in case someone’s phone doesn’t work or in case a participant doesn’t have a phone.

Brochure for handing out to businesses: When your Mapathon participants are out roaming the neighborhoods, sometimes it can be a bit startling to a business owner when they request to ‘see’ their bathroom.

How to rate: Guidance on Giving Reviews - Some of your participants may like to see some guidance on giving reviews.

These are the steps for a typical Mapathon:

Schedule the Mapathon: We recommend setting a 4-hour period for a Saturday or Sunday.
Invite people to participate: Invite as many people to your Mapathon as possible.
Kickoff the Mapathon: It’s usually best for everyone to meet in one spot for a kickoff.
Divide into teams: Divide participants into teams and assign them specific areas to review.
Provide tools and instructions: Ensure participants have the AXS Map app and understand how to use it.
Start reviewing: Teams should visit their assigned areas and start reviewing places.
Regroup and share experiences: After the Mapathon, regroup to share experiences and feedback.
Submit reviews: Ensure all reviews are submitted to the AXS Map platform.
Celebrate and thank participants: Celebrate the success of the Mapathon and thank everyone for their participation.